Case Study
Explore our case studies and gain valuable insight into the world of workforce management and how it’s evolving.
Case Study
Explore our case studies and gain valuable insight into the world of workforce management and how it’s evolving.
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medical equipment | MVP & Msp
Integrating Master Vendor
and MSP to Drive Success
medical equipment | MVP & Msp
Integrating Master Vendor and MSP to Drive Success
The Challenges
Operating under a Master Vendor model with two primary and 30 secondary suppliers, a leading medical equipment company faced significant operational challenges. Key issues included an inefficient supplier network that couldn’t keep pace with demands, disjointed billing and payroll processes leading to administrative bottlenecks, poor communication resulting in unsatisfactory job order fulfillment, and a lack of formal performance metrics for contingent workers, which negatively impacted conversion rates.
The Action Plan
Integrated existing vendors into a Managed Service Provider (MSP) program, including niche suppliers
to fill gaps in supplier capabilities.
Implemented a Vendor Management System (VMS)
with robust performance evaluation protocols to continuously assess workforce quality and productivity.
Introduced a unified invoicing system and a streamlined requisition process to reduce administrative friction.
Established on-site suppliers at high-volume work sites to ensure immediate response and resource allocation.
The Action Plan
Integrated existing vendors into a Managed Service Provider (MSP) program, including niche suppliers
to fill gaps in supplier capabilities.
Implemented a Vendor Management System (VMS)
with robust performance evaluation protocols to continuously assess workforce quality and productivity.
Introduced a unified invoicing system and a streamlined requisition process to reduce administrative friction.
Established on-site suppliers at high-volume work sites to ensure immediate response and resource allocation.
THE RESULTS
The strategic overhaul delivered significant operational and cost efficiencies. The integration led to a 25% improvement in temporary employee conversion rates, aligning temporary and permanent roles more effectively. It also resulted in a 40% reduction in the number of suppliers, significantly streamlining operations. And we achieved a 42% decrease in markups across professional and technical skill sets, improving cost management. The successful hiring of over 700 employees further highlights our program’s success.
reduction in markups
0
%
Employees hired since implementation
0
+
THE RESULTS
The strategic overhaul delivered significant operational and cost efficiencies. The integration led to a 25% improvement in temporary employee conversion rates, aligning temporary and permanent roles more effectively. It also resulted in a 40% reduction in the number of suppliers, significantly streamlining operations. And we achieved a 42% decrease in markups across professional and technical skill sets, improving cost management. The successful hiring of over 700 employees further highlights our program’s success.
Employees hired since implementation
0
+
Reduction in markups
0
%
