Case Study
Case Study
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RETAIL | MSP
Transitioning an MSP
to
Optimize Talent Acquisition
RETAIL | MSP
Transitioning an MSP to Optimize Talent Acquisition
The Challenges
A lawn and garden products manufacturer faced significant talent acquisition challenges due to limited engagement with their current Managed Service Provider (MSP), which primarily managed the Vendor Management System (VMS) and supplier contracts. This led to a lack of transparency and inconsistent hiring rates across the company. The situation was further complicated by the need for rapid, seasonal hiring for light and heavy industrial roles.
The Action Plan
Integrated a robust MSP model by introducing a team of remote specialists, including a program manager and three operations specialists with deep industry knowledge.
Strengthened local supplier engagement by maintaining collaborations with two to three local suppliers at each site, with additional support
from our commercial staffing brands.
Standardized supplier contracts through negotiations that achieved uniform rates across all operational markets.
Enhanced technology by integrating the client’s time
clock system with Fieldglass, enabling single sign-on and streamlined time uploads.
The Action Plan
Integrated a robust MSP model by introducing a team of remote specialists, including a program manager and three operations specialists with deep industry knowledge.
Standardized supplier contracts through negotiations that achieved uniform rates across all operational markets.
Enhanced technology by integrating the client’s time
clock system with Fieldglass, enabling single sign-on and streamlined time uploads.
THE RESULTS
THE RESULTS
After assuming the role of MSP, we significantly expanded the contractor base from 200 to over 800 during peak season. We negotiated with suppliers who chose to leave the program to allow their workers to transition as payrolled workers, eliminating disruption to business. By rewarding top-performing suppliers with broader opportunities, we boosted engagement and loyalty, enhancing the transparency, efficiency, and overall effectiveness of the talent acquisition process.
BY START OF PEAK SEASON
SUCCESSFULLY TRANSITIONED
