Now hiring for a Customer Service Representative
Location: South Pittsburg, TN
Pay Rate: $20.00 per hour
Schedule: 1st shift/ 8am to 5pm

Problem Solver? Listener? You’ll Fit Right In

Looking for Customer Service Representative jobs in South Pittsburg where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.

Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.

Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.

Set up new customer accounts, including obtaining credit approvals and completing required account documentation.

Obtain and maintain customer approvals for orders, product specifications, and other required documentation.

Ensure customer information and order records are accurate and up to date.

Work collaboratively with internal departments to resolve customer concerns and address order-related issues. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.
• Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.
• Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.
• Set up new customer accounts, including obtaining credit approvals and completing required account documentation.
• Obtain and maintain customer approvals for orders, product specifications, and other required documentation.
• Ensure customer information and order records are accurate and up to date.
• Work collaboratively with internal departments to resolve customer concerns and address order-related issues.

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• Customer Services, good communication, computer skills

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“Everything was magnificent. Everyone had great communication. I appreciate you guys.” Staffmark Associate

Customer service jobs in South Pittsburg don’t get better than this. Apply Today. 

What You Will Do

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.
• Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.
• Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.
• Set up new customer accounts, including obtaining credit approvals and completing required account documentation.
• Obtain and maintain customer approvals for orders, product specifications, and other required documentation.
• Ensure customer information and order records are accurate and up to date.
• Work collaboratively with internal departments to resolve customer concerns and address order-related issues.

A Customer Service Representative serves as a trusted resource for customers by providing knowledgeable assistance, professional communication, and dependable support. This role combines customer service expertise with organization, problem solving, and attention to detail.

The Customer Service Representative helps create positive customer experiences by responding promptly, maintaining accurate information, and working collaboratively to resolve concerns. Successful candidates contribute directly to customer loyalty and business success.

This career provides an opportunity to build meaningful relationships while delivering exceptional customer service every day.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.