Now hiring for a Chart Swap Representative
Location: Knoxville, TN
Pay Rate: $15.00 per hour
Schedule: Monday-Friday, 8:00 AM-4:30 PM

Start your next chapter with Staffmark, where people come first, and every role makes an impact.

Looking for Chart Swap Representative jobs in Knoxville where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.

Education Requirements

• High school diploma or GED required.
• Additional coursework or training in healthcare administration, medical records, business administration, or a related field is preferred.
• Knowledge of HIPAA regulations and patient confidentiality standards is a plus.

Experience Requirements

• Previous experience in medical records, healthcare administration, records management, legal support, or an office environment preferred.
• Experience processing document requests, subpoenas, affidavits, billing records, or patient information is beneficial.
• Strong attention to detail with the ability to review documentation for accuracy and compliance.
• Proficiency with computer systems, data entry, and professional written communication.

Physical Capabilities

• Ability to sit and work at a computer for extended periods throughout the workday.
• Must be able to review detailed documentation with a high level of accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced office environment.
• Capable of occasional lifting and handling of files or records as needed.

Job Duties

• Process attorney requests, letters of authorization (LOAs), billing records, affidavits, subpoenas, and balance verification requests.
• Review all requests to ensure HIPAA compliance prior to processing.
• Verify patient information using internal systems before completing record requests.
• Process subpoenas and shipment-pending requests daily while prioritizing other requests based on receipt or requested dates.
• Communicate with attorneys and legal assistants regarding missing information or documentation requirements.
• Maintain accurate records and ensure timely, confidential handling of sensitive healthcare information.
• Perform additional administrative duties and special projects as assigned.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Misael Found Steady Work—and You Can Too
“I like working at Staffmark because there are many assignments available and reasonable pay.” – Misael, Staffmark Associate

What You Will Do

As a Chart Swap Representative you will perform responsibilities that support the daily operations of your assigned employer while following established procedures, quality standards, and workplace safety requirements. Duties may include operating equipment, working with customers, handling materials, preparing documentation, supporting administrative activities, using technology, collaborating with team members, or completing other responsibilities appropriate to the position. Successful Chart Swap Representative professionals demonstrate adaptability, professionalism, attention to detail, and a commitment to producing quality work while contributing to organizational success.

A Chart Swap Representative supports organizational success by performing valuable work that contributes to productivity, quality, and customer satisfaction. This position combines professionalism, adaptability, and a strong work ethic to support a wide variety of industries and occupations.

The Chart Swap Representative requires the ability to learn new responsibilities, work collaboratively with others, and consistently perform assigned duties while maintaining safety, quality, and organizational standards. Successful candidates build valuable experience while helping organizations achieve their goals.

This profession provides an excellent opportunity for individuals who are ready to contribute, grow their skills, and advance their careers.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.