Now hiring for a Customer Service Representative
Location: Riverside, CA
Pay Rate: $20.00 per hour
Schedule: 8 AM – 5 PM

Like Helping People? We’ve Got a Job for You.

Looking for Customer Service Representative jobs in Riverside where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Help customers by phone, email, and mail to answer questions and solve service issues.
• Welcome customer calls, listen carefully, and find the best solution for their needs.
• Share project updates, including permit status, project details, timelines, and completion dates.
• Answer questions about warranties, services, and company information to provide excellent customer support.
• Open, manage, and close service requests while keeping accurate customer records and documentation.
• Schedule work orders for field technicians and coordinate project changes, cancellations, and updates.
• Work with teams across the company to improve customer satisfaction, build strong customer relationships, and deliver a positive customer experience.

Requirements

• 2+ years of customer service experience
• Have strong typing skills and computer smarts.
• Are Tech-savvy and quick to pick up new systems and tools.
• Proficient in MS Office skills, particularly Excel, Word, and Outlook
• Can be calm, professional, and collected, even when things get busy.
• Are reliable, punctual, and ready to show up for your team every day.
• Organized with excellent time management and customer service skills

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“Everything was magnificent. Everyone had great communication. I appreciate you guys.” Staffmark Associate

Customer service jobs in Riverside don’t get better than this. Apply Today. 

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

The Customer Service Representative plays a key role in building customer confidence through responsive communication and dependable support. This position requires professionalism, patience, and the ability to manage customer interactions with courtesy and efficiency.

Successful Customer Service Representative candidates maintain accurate information, communicate effectively, and work collaboratively to resolve customer concerns. Strong organizational skills help support consistent service quality.

This profession is ideal for individuals who enjoy serving others while contributing to business success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.