Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in Santa Ana, CA.

Operations Manager

Top Skills:

1. Advanced Excel knowledge (data analysis, pivot tables, charts, VLOOKUPs)
2. Logistics background
3. Customer service background

Job Duties

• Establish and manage relations with 3PL, Samsung entities, and the Customer
• Lead training and enrichment of department staff
• Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
• Producing and distributing department reports to various groups/stakeholders within the Supply Chain network
• Provide the status of orders to various business units within Samsung
• Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within the SAP system
• Track and resolve warehouse and carrier shipping errors
• Attention to detail and ability to identify process improvements and streamline existing processes
• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
• Exercise judgment within defined practices and policies in the selection of methods and techniques for obtaining solutions
• Actively support team projects and effectively communicate with team members
• Ad hoc reporting/project Management

Qualifications

• Bachelor’s Degree in Supply Chain preferred or 5+ years’ experience with 3PL warehousing, transportation, and account/order management

Preferred Skills

• Demonstrated ability to analyze information to identify, escalate, and make recommendations
• Strong interpersonal and communication skills, including written, verbal, and active listening
• Advanced Excel knowledge, including but not limited to Pivot tables, VLOOKUP, Macros, and other advanced formulas
• Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience is a plus
• SAP and TMS experience required
• In-depth understanding of the logistics industry’s standards and best practices
• Strong time management, organization, prioritization, and follow-up skills
• Ability to complete tasks and solve problems with limited guidance and direction
• Demonstrates a strong work ethic and ability to learn
• Excellent problem-solving, decision-making, and analytical skills
• Ability to support weekend, holidays, and overtime requirements as needed
• Ability to travel as needed

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.