Welcome to Staffmark Onsite at Ridge Global!
The SMG* Hub
Employee benefits
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Employee benefits
The SMG* Hub
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
New Hire Instructions
Welcome to the team
Congratulations on being selected to work at Ridge Global!
We’re excited to have you here. You’ve joined a fast-moving operation where your work matters and your effort shows. This role is built for people who like to stay active, work with purpose, and grow with a company that values consistency and teamwork.
How to Check-In
Arrive Early
- Plan to arrive 10–15 minutes before your shift so you have time for parking, security, and getting to your work area.
- Shift options:
- Mon–Fri 8:00 AM–4:00 PM
- Mon–Fri 1:00 PM–8:00 PM
Go Through Security
When you enter the building, you’ll go through security screening.
Important reminders:
- No phones allowed
- Clear lunch bags only (security provides clear bags)
- Only clear water bottle with water allowed on the floor
- If you bring restricted items, you may be asked to return them to your car.
Check In With Your Onsite/Supervisor
After security, report to the designated check-in area. Your onsite team or supervisor will tell you where this is during orientation.
You’ll confirm:
- Your name
- Your shift
- Where to report for work that day
Clock In
Clock in at the approved time using the onsite process.
Standard expectation:
✅ Clock in on time and be at your station ready to work at the start of your shift.
If You’re Running Late or Missing a Day
Call or message your onsite contact as soon as you know.
No call/no show is the fastest way to end employment.
Orientation Information
Training is provided as needed. No experience required.
You’ll learn:
- Warehouse processes
- Safety procedures
- Productivity standards
- Team expectations
Shifts | Workhours | Workdays
- Monday – Friday
Shifts Available:
- 8:00 AM – 4:00 PM
- 1:00 PM – 8:00 PM
Onsite Information
Parking
- Park only in designated employee parking areas.
- Follow posted signs and any directions from security or onsite staff.
- Do not park in:
- Fire lanes
- Reserved/visitor spots
- Loading dock areas
- Spaces marked for leadership/handicap (unless authorized)
- Plan to arrive 10–15 minutes early to allow time for:
- Finding a spot
- Walking to the entrance
- Security screening
- Getting to your work area
- Security + Entry Reminder
- After parking, go directly to the main entrance for security check-in.
- No phones allowed
- Lunch must be in clear bags only (provided at security)
- Only clear water bottles with water allowed on the floor
- Safety Rules in the Lot:
- Drive slowly and watch for pedestrians.
- Park within the lines.
- Lock your car and keep valuables out of sight.
- Follow any one-way arrows or traffic flow signs.
Frequently Asked Questions
The employee portal! Go to www.employeeworkplace.com and log in using your email. Reset your password if you forget it. If the website doesn’t work on your phone, try a computer, or call our help line (855) 801-8451.
Employee Policies
Time Clock + Pay
Time Clock Procedures
It’s important that you remember to clock in and out each day using the time clock.
- Please remember to clock in and out at the correct times: when starting your shift and when ending your shift.
- You may clock in up to 5 minutes before your scheduled start time, but no earlier.
- Be sure to only clock in and out for yourself—sharing or swapping time punches is not allowed and can lead to serious consequences, up to and including termination with Staffmark.
Pay Rates
Pay Schedule
- All employees are paid weekly for hours worked the previous pay period.
- Pay week for Oldcastle APG is Sunday – Saturday.
- Pay is guaranteed to be available by 12:00 PM (noon) each Friday. If you do not receive your pay by this time, please notify us immediately. While some banks may release funds earlier, Friday is the official pay date when Staffmark processes and releases payroll
- The 2 BEST ways to receive your pay check:
- Direct Deposit
- Skylight Pay Card
Attendance Policy
IN CASE you are late or absent
If you are going to be late or absent:
- Notify your onsite team/supervisor as soon as possible
- Call before your shift starts whenever you can
- Do not wait until the last minute. Communication matters.
How to request time off
Notify your onsite team/supervisor (preferred method: call/text/email per site process)
Provide:
- Your full name
- Date(s) you need off
- Your shift (8a–4p or 1p–8p)
- Reason (optional unless required)
Approval Required
Time off is not approved until you receive confirmation from your onsite team/supervisor.
If you don’t get a yes, assume it’s a no.
No call / No show
If you miss a shift and do not contact us, it is considered a No Call/No Show.
No call/no show can result in immediate removal from assignment.
Pattern Attendance Issues
Repeated:
- Late arrivals
- Leaving early
- Frequent absences
- Long breaks
…can lead to coaching, documentation, and removal from assignment.
Bottom line
Reliable attendance is a core requirement. This is a temp-to-hire role, and attendance is one of the biggest factors in who gets hired on.
Lunch / Other Policies
Lunch / BREAKS
- Where to Eat
- Lunch must be taken only in designated break/lunch areas.
- Food and drinks are not allowed on the production floor.
- Lunch Bags
- Clear bags only are allowed for lunches.
- Clear bags are provided at security.
- If your lunch is not in a clear bag, you may be asked to return it to your car or re-bag it at security.
- Drinks
- On the floor, only clear water bottles with water only are allowed.
- No colored drinks, energy drinks, coffee, or soda on the floor.
⏱️ Clock Out for Lunch (PeopleNet)
⏱️ Clock Back In After Lunch (PeopleNet)
- Break Time Expectations
- Return from lunch on time.
- Long lunches or repeated late returns will be documented as an attendance issue.
If you forget to Clock Out/In notify your onsite team/supervisor immediately so your time can be corrected the same day.
Dress Code
Acceptable Attire
- Hoodies are permitted
- Quarter zips are permitted
- Gym shoes / athletic shoes required
Unacceptable Attire
- No cardigans
- No tank tops
- No full-zip jackets
- No open-front sweaters
- No button-up sweaters
- No zip-up sweaters or sweatshirts (including open-front/zip-front layers)
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