Welcome to Staffmark Onsite at iHerb!
The SMG* Hub
Employee benefits
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Employee benefits
The SMG* Hub
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
New Hire Instructions
Welcome to the team
Congratulations on being selected to work at iHerb!
iHerb is an e-commerce online retailer of health and wellness products shipping to customers just like you and me all over the world.
Your keys to success at iHerb are willingness to be a team player, bring a good attitude towards your peers and supervisors, have an excellent work ethic and attendance record.
Orientation Information
New employee orientation is held as needed at the site. Powered Industrial Truck Operators will have a skills assessment conducted in addition to standard orientation information shared with all Material Handlers.
Shifts | Workhours | Workdays
Shift days and times vary depending on site, department and position. Staffmark employees will be provided specific information about their position, shift and workdays when an offer is extended.
Onsite Information
Address + Directions
iHerb Perris, CA
22780 Harley Knox Blvd
Perris, CA 92570
iHerb Moreno Valley, CA
15810 Heacock St.
Moreno Valley, CA 92551
Parking
Park in designated areas ONLY– Please do not park in front of the loading docks and along the red curbs.
Contact Information
Please contact Jessica.
Jessica Gomez| Onsite Manager
Email: jessica.gomez@staffmark.com
Phone: 951-468-9583
Frequently Asked Questions
The employee portal! Go to www.employeeworkplace.com and log in using your email. Reset your password if you forget it. If the website doesn’t work on your phone, try a computer, or call our help line (855) 801-8451.
Employee Policies
Time Clock + Pay
Time Clock Procedures
It is your responsibility to manage your time clock punches. You are required to have punch information logged for the start of your shift, your meal period (in and out) and the end of your day.
If you have any challenges with the timeclock please see your Staffmark representative.
Pay Rates
Contact your Staffmark Representative to get information on pay rates.
Pay Schedule
- Paydays are every Friday.
- Pay period is from Monday to Sunday and is paid the following Friday.
- The 2 BEST ways to receive your pay check:
- Direct Deposit
- Skylight Pay Card
Attendance & Shifts
REquesting time off / Incase you are late or absent
If you need to be absent from work or be late for your shift, this is the procedure that every Staffmark associate must follow:
Call the IHerb attendance line 24 hours a day at (866) 243-0337. Be prepared to give the following:
- Full name
- Current Department
- Current managers name
- Date of unscheduled absences or late
- Reason of unscheduled absences or late
- Tell the operator that you are a Staffmark employee
A Staffmark representative will then notify your supervisor immediately of your circumstances. You will be expected to return to work the next workday unless you are informed otherwise.
If you need to leave for a family emergency or any other reason, please inform your supervisor. DO NOT WALK OFF THE JOB OR LEAVE YOUR SHIFT WITHOUT PRIOR NOTIFICATION TO A SUPERVISOR.
Lunch / Other Policies
Lunch / BREAKS
Lunch: Employees receive a 30-minute lunch.
Breaks: Two 15-minute breaks per shift.
Facilities available include refrigerators, water, microwave ovens, free daily fresh fruit, vending machines.
Please make sure you return from lunch on time
Dress Code
- Crew neck t-shirts are recommended
- No tank tops
- No plunging necklines
- No baggy clothing is permitted
- Long hair must be tied up above shoulders
- Close Toe Shoes are required
- No jackets/sweatshirts with hoods
- No sleeveless shirts
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