Welcome to Staffmark Onsite at iHerb!
The SMG* Hub
Employee benefits
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Employee benefits
The SMG* Hub
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Start Working Now
Download WorkNOW App
Picture yourself on a journey with a team that’s committed to your success, quickly finding you great jobs with a range of benefits and on-demand pay. Curious how you can get started? Choose from thousands of jobs by applying online, dropping by a local branch, or using our app:
Start Working Now
Download WorkNOW App
Picture yourself on a journey with a team that’s committed to your success, quickly finding you great jobs with a range of benefits and on-demand pay. Curious how you can get started? Choose from thousands of jobs by applying online, dropping by a local branch, or using our app:
New Hire Instructions
Welcome to the team
Congratulations on being selected to work at iHerb!
iHerb is a global leader in health and wellness, and together we’re a team that values innovation, collaboration, and a shared commitment to helping people live healthier lives around the world. We’re excited to have you on the team! Staffmark is counting on you to represent us well! Remember that you are an employee of Staffmark and should comply with the policies and procedures of both Staffmark and iHerb. Please remember that all personnel issues, questions and/or concerns must be discussed directly and promptly with your Staffmark manager. We are here to support and assist you with anything you need.
#WelcomeToStaffmark@iHerb #iHerbTeam #NewBeginnings #WellnessAtWork #StrongerTogether
How to Check-In
📅 First Day Instructions – Please Read Carefully!
🕔 Please arrive by 5:45 AM on your first day.
📍 Meet your Staffmark leader upon arrival for check-in and further instructions.
🪪 Don’t forget to bring a valid form of ID – this is required to start your shift.
We’re excited to have you join the team! Let us know if you have any questions before your first day. 👷♂️👷♀️
Orientation Information
Thanks to everyone who attended orientation at our Staffmark Hebron, KY location! 👏
Here’s a quick rundown:
✅ Introduction to Staffmark & company policies
✅ Job expectations & worksite overview
✅ Safety procedures and guidelines
✅ Required paperwork completed
✅ Q&A session and next steps
#StaffmarkHebron #OrientationComplete #WelcomeAboard #TeamStaffmark
Onsite Information
Parking
Frequently Asked Questions
The employee portal! Go to www.employeeworkplace.com and log in using your email. Reset your password if you forget it. If the website doesn’t work on your phone, try a computer, or call our help line (855) 801-8451.
Employee Policies
Time Clock + Pay
Time Clock Procedures
Please be sure you are clocking in and out daily for your shift. You lunch is automatically removed. If you miss a punch please make sure you see your Staffmark Performance Manager. They will be able to correct your time.
Pay Rates
Contact your Staffmark Representative to get information on pay rates.
Pay Schedule
- Paydays are every Friday.
- Pay period is from Monday to Sunday and is paid the following Friday.
- The 2 BEST ways to receive your pay check:
- Direct Deposit
- Skylight Pay Card
Attendance & Shifts
Attendance Policy
📌 The Importance of Attendance in the Workplace
Consistent and reliable attendance is essential to individual and team success. Being on time and present for your scheduled shifts shows responsibility, respect for your coworkers, and commitment to your role.
⏰ Good attendance helps:
✔ Keep operations running smoothly
✔ Build trust with your team and supervisors
✔ Improve your chances for promotions, and long-term opportunities
Please remember: every absence or tardy can impact the entire team. If you’re unable to attend work, it’s important to notify your supervisor or staffing contact as soon as possible.
Your reliability matters – and it makes a difference! 💼👏
REquesting time off / Incase you are late or absent
If you need to request time off, please be sure to follow the proper process to help us manage schedules and maintain smooth operations:
✅ Speak directly with your Performance Manager to discuss your request in advance
✅ Complete an Request Form – this is required for all time-off requests
✅ Time off is not guaranteed and must be approved based on business needs
Submitting your request early improves the chances of approval. We appreciate your communication and professionalism in helping us keep things running smoothly!
Have questions? Contact your Performance Manager for guidance.
Lunch / Other Policies
Lunch / BREAKS
🥪 Lunch & Break Room Guidelines:
- Lunch is 30 minutes – no need to clock out.
- Vending machines are available for snacks and drinks.
- Refrigerators and microwaves are provided for your convenience.
Please remember:
🧼 Clean up after yourself – help keep the break area neat and respectful for everyone.
Let’s work together to maintain a clean, comfortable space for all team members. Thank you!
Dress Code
👕 Dress Code Guidelines
To ensure a safe and professional work environment, please follow these dress code requirements:
- Wear clean, comfortable slacks or pants – no shorts or ripped clothing
- Shirts must have short or long sleeves – no tank tops or sleeveless shirts
- Closed-toe and closed-heel shoes are required for safety
- A high-visibility safety vest must be worn at all times
- Long hair must be tied back securely to prevent safety hazards
- Fingernails should be trimmed to avoid getting caught in equipment
Your safety is our priority – thank you for dressing appropriately and professionally each day!
🚫 What Not to Wear to Work
To maintain a safe, respectful, and professional environment, please avoid the following clothing items:
- Worn-out or ripped t-shirts
- Worn-out or ripped jeans
- Sleeveless t-shirts
- Clothing that exposes the midriff
- Pants worn low enough to expose undergarments
- See-through or overly sheer clothing
- T-shirts with offensive language or images
Dress appropriately for your role and be mindful of your appearance – it reflects both you and the team. Thank you for your cooperation!
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