Welcome to Staffmark Onsite at iHerb!
The SMG* Hub
Employee benefits
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Employee benefits
The SMG* Hub
Enrolling in Benefits: Benefit enrollment is through our benefits portal at https://staffmarkgroup.hrintouch.com.
For benefit-related questions, you can: Email our shared services benefits team at askbenefits@staffmarkgroup.com.
Call 866-765-7544, option 2, between 8:00 am and 5:00 pm ET.
Employee Workplace
Staffmark Group’s Employee Workplace is a web-based application that allows you to access your personal and job-related information and perform certain tasks via this site.
Consider this is your go-to resource: www.employeeworkplace.com.
Start Working Now
Download WorkNOW App
Picture yourself on a journey with a team that’s committed to your success, quickly finding you great jobs with a range of benefits and on-demand pay. Curious how you can get started? Choose from thousands of jobs by applying online, dropping by a local branch, or using our app:
Start Working Now
Download WorkNOW App
Picture yourself on a journey with a team that’s committed to your success, quickly finding you great jobs with a range of benefits and on-demand pay. Curious how you can get started? Choose from thousands of jobs by applying online, dropping by a local branch, or using our app:
New Hire Instructions
Welcome to the team
Congratulations on being selected to work at iHerb!
🌿👋 Welcome to Staffmark@iHerb! We’re thrilled to have you on board!
At iHerb, we’re more than just a global leader in health and wellness — we’re a team that values innovation, collaboration, and a shared commitment to helping people live healthier lives around the world. 🌎💚
As you begin this exciting journey, know that your ideas, energy, and passion are what make iHerb great. We can’t wait to see the impact you’ll make!
Here’s to a successful and fulfilling journey together. Welcome to the Staffmark@iHerb family! 💪✨
How to Check-In
To check-in enter through Door 66 under Door 2650 and go to the Security Desk and let them know that you are with Staffmark and it is your first day.
- Please ensure you arrive in the proper clothing based on the dress code provided to you below.
- Please note that iHerb is behind the Volkswagen dealership
Orientation Information
Shifts | Workhours | Workdays
On your 1st day, you need to arrive at or by 7:40 am – you will be working to 4pm
Core shift will be Saturday-Sunday |6:00 am to 4:00 pm
Onsite Information
Parking
- Do not take up multiple spaces, stay within the lines.
- Do not park in the visitor spaces in front of the front door.
- Do not park in reserved spaces without appropriate approval
- Do not park in ADA parking spaces without a placard or sticker.
Contact Information
Call line: 630-739-9100
Onsite Manager | Yadira Gutierrez | yadira.gutierrez@staffmark.com
Market Manager | Mary Macri| mary.macri@staffmark.com
Frequently Asked Questions
The employee portal! Go to www.employeeworkplace.com and log in using your email. Reset your password if you forget it. If the website doesn’t work on your phone, try a computer, or call our help line (855) 801-8451.
Employee Policies
Time Clock + Pay
Time Clock Procedures
You will be required to punch in and out each day using the Staffmark timeclock found directly inside of the warehouse.
- Please enter the last 4 of your social security # and then tap Clock In.
- You will use this clock every day to clock in and out.
- Once you clock in; you should wait in the breakroom for the Safety Manager, Donnie, to call you into the training room for more instructions.’
- You will not be required to punch out for lunch.
Pay Rates
Pay range | $17.50 or $19.50
*Pay is based on shift.
Pay Schedule
- Paydays are every Friday.
- Pay period is from Monday to Sunday and is paid the following Friday.
- The 2 BEST ways to receive your pay check:
- Direct Deposit
- Skylight Pay Card
Attendance & Shifts
Attendance Policy
The Attendance Policy is based on an 8 point system. Points are assessed when a Team Member has an unapproved/unscheduled late arrival, leave and return, early departure, or absence. See below for more details.
- A total of 8 points accumulated in a rolling calendar year will result in termination of assignment.
- Attendance points accumulate starting on the first day of your assignment at iHerb.
- Accumulating 3 attendance points within the first 90 days or accumulating 1 point during your first week while on assignment at iHerb will result in the end of your assignment.
REquesting time off / Incase you are late or absent
All attendance issues must be called in to the iHerb call off line.
ATTENDANCE LINE PHONE NUMBER: 855-621-3063
Lunch / Other Policies
Lunch / BREAKS
Dress Code
- Long hair must be secured back and above the shoulder line. We use the “shirt collar” rule – if it’s touching your shirt collar, it needs to go further up.
- Hats are fine!
- Small earrings, thin necklace tucked inside of the shirt, bracelets, wristwatches, rings are all fine. If those rings contain stones, team members will be asked to wear gloves.
- No perfume or cologne, please.
- Shirts must have some sort of sleeve – short or long is fine but no cutoffs/sleeveless.
- Nothing loose, baggy, torn, or ripped.
- No hoodies or jackets are allowed on the work floor.
- Jeans/work pants/knee-length shorts
- Tights/leggings are okay, but shirts must then hit mid-thigh or team members must wear shorts on top of the leggings. Nothing loose, baggy, torn, or ripped.
- Tennis shoes.
- No flip-flops, open-toed shoes, heels, moccasins, crocs,…etc.
- Steel toe shoes are not required.
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