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Customer Service Associate

Job Description:


 


Staffmark is looking for a motivated and enthusiastic Customer Service Associate to join our success-driven team in Brea, CA. If you are passionate about customer service and eager to grow your career in the automotive industry, this opportunity is for you!

 

Compensation: $20.00 – $21.00 per hour

 

Shift Details: Shift: Monday to Friday, 8:30 AM – 5:00 PM

 

Essential Job Details:

  • Handle a high volume of inbound calls and emails from automotive dealerships and independent service centers, providing support for warranty, sales, and service inquiries.
  • Build and maintain long-term relationships with customers to ensure satisfaction and retention.
  • Assist customers with inquiries regarding shipping, billing, and delivery.
  • Collaborate with internal teams to address customer concerns and deliver customer-focused solutions.
  • Ensure timely processing of product deliveries and returns.

 

What You Bring to the Table:

  • High School Diploma or GED
  • 2+ years of customer service or office experience
  • Interest in gaining more knowledge of the automotive industry
  • Previous call center or customer service experience preferred
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong communication skills (both written and verbal)
  • Bilingual in English and Spanish is a plus
  • Ability to multitask and prioritize effectively
  • Up to 10 lbs

 

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, long-term employment, a casual dress code, and more!

 

Click “Apply Now” to submit your application, and a dedicated recruiter will be in touch with you soon! We look forward to helping you take the next step in your career.

Job Number: 1892140
Zip Code: 92821



Pay range minimum: $ 20.00
Pay range maximum: $ 21.00
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
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