Property and Casualty Insurance Representative

Location: Monroe, LA

Employment Type: Temp-to-Hire

Pay Rate: $30,000 – $45,000 base salary

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1st Shift)

Job Summary

Staffmark is hiring a Property and Casualty Insurance Representative for a well-established company in Monroe, LA. This role is ideal for individuals with at least one year of relevant experience who are eager to provide top-tier customer service while expanding their career in the insurance industry. The successful candidate will assist clients with policy inquiries, process endorsements, handle claims-related questions, and support sales efforts by offering additional coverage options.

Key Responsibilities

• Assist customers with policy questions, endorsements, renewals, cancellations, and reinstatements.
• Provide expert guidance on coverage options, policy terms, and insurance requirements.
• Process documentation for new policies, modifications, and claims.
• Collaborate with underwriters, claims adjusters and other insurance professionals to resolve customer concerns.
• Maintain accurate records of client interactions and transactions.
• Identify opportunities to upsell or cross-sell insurance products to meet customer needs.
• Handle customer complaints and escalations professionally and efficiently.
• Conduct cold-call marketing efforts to generate new business.
• Stay informed on industry regulations, company policies, and best practices.

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, long-term/temp-to-hire employment, free staffing services, career advancement opportunities, and more!

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred).
• Louisiana Property and Casualty Insurance License (or willingness to obtain).
• Minimum of one year of experience in insurance customer service, sales, or a related field.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and insurance management software.
• Excellent problem-solving and multitasking abilities.
• Ability to work both independently and collaboratively.

Ready to Apply?

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Job Number: 1891831
Zip Code: 71201