Do you have excellent customer service skills and are seeking a new opportunity? Partner with Staffmark for job options that align with your skills and work-life balance needs! We’re currently hiring a Call Center Specialist residing in the Irving, TX, area. If you live locally and are ready for a fresh start, we would love to connect!

Pay: $14.00/hr.

Shift: Must be available to work between 8:00 AM – 8:00 PM, Monday to Friday, and Saturdays from 8:00 AM – 4:30 PM. Employees will be assigned a specific shift and are unable to choose their hours.

Qualifications:

• High school diploma or equivalent
• 1+ year of customer service experience (in-person or over the phone)
• Professional phone etiquette and strong communication skills
• Ability to adapt to a fast-paced environment
• Basic PC skills and at least 35 wpm typing speed
• Reliable attendance and punctuality
• Must have a hard-wired internet connection (no Wi-Fi) with 20MB download speed and live local (candidates need to be able to physically report to the worksite to pick up office equipment)
• Strong work ethic, dependability, and a positive attitude

Responsibilities:

• Handle inbound calls for order placements
• Upsell and cross-sell products
• Update and maintain customer database
• Respond to customer inquiries with urgency
• Accurately enter orders and manage customer files
• Ask probing questions and overcome objections
• Go above and beyond to creatively assist customers

As a Staffmark employee, you’ll receive a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, short-term disability, 401(k) retirement plans, weekly pay or Earned Wage Access options, referral bonus potential, and employee discount programs.

Ready to take the next step? Click ‘Apply Now’ to submit your application! Join Staffmark today and begin building your future!

Job Number: 1890553
Zip Code: 75063