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Japanese Bilingual Customer Service Representative
- California
- Torrance
- Pay : $ 25.00 - 27.00 per hour
Job Description:
Job Title: Japanese Bilingual Customer Service Representative
Location: Los Angeles, CA (Hybrid Remote, once a month onsite)
Work hour: 9:00am – 5:30pm
Classification: Non-Exempt, Full-Time, Direct Hire
A global commercial insurance broker is currently seeking a Japanese bilingual Customer Service Representative in Los Angeles, CA. The CSR will assist Account Managers in handling all inside service work associated with the client’s employee benefit program. The ideal candidate will possess excellent customer service and analytical skills.
Responsibilities: Assist Account Managers in providing excellent customer service to clients and resolving any benefit issues. Process client eligibility requests through various online portals and benefits administration systems. Act as a liaison between insurance companies, medical facilities, and employees to resolve medical claims, billing, eligibility, and any other coverage issues. Prepare materials for open enrollment meetings, such as employee benefits booklets and application forms. Provide high-quality work in a fast-paced environment in a professional manner. Perform other miscellaneous duties as assigned.
Qualifications: Japanese Bilingual – Business Level Required. Excellent Customer Service skills required. Strong MS Office skills preferred. Excellent mathematical and analytical skills preferred. Willing to obtain a insurance license with company support.
Benefits: Medical/Dental/Vision/Life/AD&D/LTD, PTO, Holidays, and 401k
Pay range minimum: $ 25.00
Pay range maximum: $ 27.00
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
A global commercial insurance broker is currently seeking a Japanese bilingual Customer Service Representative in Los Angeles, CA. The CSR will assist Account Managers in handling all inside service work associated with the client’s employee benefit program. The ideal candidate will possess excellent customer service and analytical skills.
Responsibilities: Assist Account Managers in providing excellent customer service to clients and resolving any benefit issues. Process client eligibility requests through various online portals and benefits administration systems. Act as a liaison between insurance companies, medical facilities, and employees to resolve medical claims, billing, eligibility, and any other coverage issues. Prepare materials for open enrollment meetings, such as employee benefits booklets and application forms. Provide high-quality work in a fast-paced environment in a professional manner. Perform other miscellaneous duties as assigned.
Qualifications: Japanese Bilingual – Business Level Required. Excellent Customer Service skills required. Strong MS Office skills preferred. Excellent mathematical and analytical skills preferred. Willing to obtain a insurance license with company support.
Benefits: Medical/Dental/Vision/Life/AD&D/LTD, PTO, Holidays, and 401k
Job Number: 1886901
Zip Code: 90501
Pay range minimum: $ 25.00
Pay range maximum: $ 27.00
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
