Do you want to work for a company that puts their employees first? Staffmark has partnered with an optical instruments manufacturing company in Cranston, RI, to fill a Customer Service Representative position. As a valued member of this company, you will be part of a team that values integrity, safety, and exceptional customer service. You’ll play a key part in delivering exceptional service to both internal and external customers, ensuring their satisfaction while gaining valuable experience in a dynamic environment.

Schedule: 8:00am – 4:30pm, Monday – Friday
Pay: $21/hr.

Essential Tasks:

• Handle incoming communications to process sales and service orders while entering customer data into SAP and online databases. 
• Assist customers by providing product and service information, troubleshooting issues, and resolving order discrepancies. 
• Manage inventory inquiries, confirm shipments, and place outbound calls to promote products and follow up on orders. 
• Research and process return authorizations and service orders while coordinating with other departments to track shipments. 
• Maintain a clean and organized workstation and perform additional duties as needed.

Qualified candidates will have 2-3 years of relevant experience. 

Enjoy a comprehensive benefits package:

• Weekly pay by direct deposit or payment card
• Medical, dental, vision, and life insurance
• Short-term disability and 401k options
• Referral bonus potential
• Employee discount program

Shape your future with us and join our passionate team today. Click ‘Apply Now,’ and a dedicated recruiter will contact you soon!

Job Number: 1885493
Zip Code: 02920