Join Our Team and Put Your Call Center Experience to Work!

Staffmark is seeking a skilled Customer Service Representative to join a global leader in water heating and water treatment solutions. If you excel in customer service, critical thinking, and problem-solving, this is a fantastic opportunity to grow your career in a dynamic and supportive environment. Apply today and become part of a team that values your expertise!

Shift Details:

Pay Rate: $16.00 per hour

Scheduled Hours: 11:30 AM to 8:00 PM

Training Hours: 9 AM – 5 PM for 2 weeks

Customer Service Representative Responsibilities:

• Provide technical and troubleshooting assistance for electric and gas water heater equipment.
• Handle incoming calls and emails, and follow up on customer issues.
• Offer general product information, warranty assistance, and process parts orders.
• Document call details, installation information, and product specifics.
• Research product and part information, and maintain/up-to-date records using web-based systems.
• Make warranty-related decisions for equipment valued at around $1500.
• Perform additional duties as assigned.

Requirements:

• High school diploma or equivalent.
• 1 year of customer service experience.
• Strong verbal and written communication skills.
• Proficient troubleshooting and problem-solving abilities.
• Experience with software and hardware operations, including keyboarding.

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, a business casual dress code, long-term/temp-to-hire employment, cafeteria access, career advancement opportunities, free staffing services, and more!

Ready to start a rewarding career?

Click “Apply Now” and connect with a dedicated recruiter to explore this exciting opportunity!

Job Number: 1879647
Zip Code: 37601