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Card Service Quality Assurance Specialist
- California
- San Dimas
- Pay : $ 20.00 per hour
Job Description:
Staffmark is hiring a Card Service Quality Assurance Specialist in San Dimas, CA! If you’re detail-oriented and have experience in debit and credit card services, we want to hear from you.
Pay: $20/hr
Schedule: Monday – Friday
In this role, you will be responsible for auditing debit and credit card transactions, ensuring accuracy, and monitoring for discrepancies. You will collaborate with the team to maintain compliance with banking policies and resolve issues promptly while improving quality standards.
Responsibilities:
- Audit new card requests, including debit, credit, ATM, and business cards
- Review daily, weekly, and monthly department reports
- Audit lost, stolen, and compromised cards
- Assist in resolving outstanding items for Card Services and Digital Services
- Audit address changes for return mail
- Ensure compliance with regulatory requirements (e.g., Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act)
- Meet annual certification standards and service goals
- Perform other duties as assigned
Qualifications:
- Debit and credit card experience required
- Banking experience preferred
- Familiarity with Episys, STAR, and FDR systems preferred
- Proficiency in Word and Excel
- Strong attention to detail and excellent communication skills
- Good math aptitude and knowledge of accounting principles
- Typing speed of 30 wpm and 10-key by touch at 20 wpm
- High school diploma or equivalent required
Benefits:
We offer a comprehensive benefits package, including weekly pay, a dedicated local team, employee discounts, referral bonuses, and medical, dental, vision, and 401K options to support you and your family’s needs.
Ready to make an impact? Click “Apply Now” and we’ll connect with you soon!
Job Number: 1875761
Zip Code: 91773
Pay range minimum: $ 20.00
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
